Phone: 212.679.2255 — info@uctranslations.com

Privacy Policy and GDPR

 Privacy Policy and GDPR

The following Privacy Policy applies to our data collection and use practices relating to our historic, potential or actual business cooperation with you or your organization, including our website (collectively, the “UC Translations Services”), or your historic, potential or actual business cooperation with UC Translations as a service provider of any sort (collectively, the “UC Translations Services”). As a UC Translations visitor, vendor or client you agree to this Privacy Policy and also to any further modifications made to this Privacy Policy. This Privacy Policy does not apply, however, to any co-branded pages of our partners, affiliates and service providers, nor to any third-party sites linked to by UC Translations. The terms “UC Translations,” “we,” “our,” or “us” refer to UC Translations, LLC.

UC Translations may enter into written product or service agreements with business customers that contain specific provisions related to the confidentiality, security or other handling of information. When provisions of a written product or service agreement differ from or conflict with the provisions of this Privacy Policy, the terms of the written agreement will apply. In all other instances, the terms of this Policy apply.

The Privacy Policy applies solely to information collected by our website and its related services, and the information collected by persons at UC Translations during the course of regular business operations, and notify you of the following:

1. Information Collection, Use, and Sharing:
What personal and non-personal information is collected from you through the website, email and other means, how it is used and with whom it may be shared.

2. Cookies and Your Control Over Them

3. Your Control Over Your Data:
What choices are available to you regarding the use of your data.

4. Securing Your Data:
What security measures are in place to prevent the misuse of your information.

5. Contacting Us:
How you can contact us regarding any inaccuracies in the information.

1. INFORMATION COLLECTION, USE, AND SHARING

UC Translations is the sole owner of the information collected on this site and through the course of regular business operations. When you request information or content from UC Translations and supply information or content that personally identifies you or allows us to contact you, you agree to share that information with UC Translations, its agents, representatives, and affiliates. We only collect or have access to information that you voluntarily give us via our website, email, or telephone and related tools, including sources, both open to the public and requiring membership (e.g., marketing or translation organizations). We will not sell, loan, or rent this information to anyone.

For clients, UC Translations requests information from you on our online portal, through email or related tools. To order any of our services, you must provide contact information (i.e., name and email) and certain financial information (i.e., billing address, etc.). This information is used for billing purposes and to process your service orders. If we have trouble processing an order, we’ll use this information to contact you.

UC Translations may use your personal information to correspond to you regarding your order, or the services we provide. We will not share your information with any third party outside of our organization or with any other users of our services. All associates and trusted parties of UC Translations who assist in operating our business and services have standard Non-Disclosure Agreements (NDAs) to keep all service data confidential.

For vendors, UC Translations requests information from you through email or related tools in order for us to work together, and for payments to be made for services rendered. To work with or for us in any capacity, you must provide contact information (i.e., name and email) and possibly some financial information (i.e., billing address, PayPal address, Banking information for wire or ACH transfers, and in some cases, required government documents, etc.). This information is used for invoicing purposes and to process our service orders. If we have trouble processing an invoice, we’ll use this information to contact you.

We will also use this contact information to interact with you regarding the delivery of the services or product for which UC Translations has engaged you.

Some other instances where we may also release your information would be when we have to comply with the law, enforce our website/business policies, or protect our or others’ rights, property, or safety, as well as when the information is pursuant to court orders or law enforcement request (i.e., search warrant, subpoena, court order, discovery request). Otherwise, personally identifiable visitor, client or vendor information will not be provided to other parties for marketing, advertising, or other uses. Additionally, we will never disclose any personally identifiable or financial information related to payment activities.

By voluntarily entering personally identifiable information on our website, by email or other means, you are consenting to our use of it in accordance with this Privacy Policy. Before this information is submitted to our systems, you must acknowledge your understanding of this Policy. You acknowledge and agree that such personal data may be transferred from your current location to our servers located within the United States. UC Translations’s services are not intended for use by children, and we do not knowingly collect or store any personal information about children under the age of 13.

2. COOKIES AND YOUR CONTROL OVER THEM

Cookies are small text files which are transferred from our website and stored on your device. We use cookies to help us provide you with personalized service and to improve the user experience on our site.

Our cookies may be session cookies (temporary cookies that identify and track users within our website that are deleted when you close your browser or leave your session in the application or service). Alternatively, they may be persistent cookies (cookies which enable our website to remember who you are and your preferences within our website, including those that will stay on your computer or device after you close your browser or leave your session in the application or service).

We use the following different types of cookies:

Strictly necessary cookies
These are needed for our websites, applications or services to function correctly. For example, these cookies allow you to securely send a quote request.

Performance cookies and analytics technologies
These collect information about how users navigate our websites, applications, and services, for instance, which functionality visitors use most often. They do not receive information that identifies a visitor or user. Since we only use these cookies to improve how our website and services work, all information collected is anonymous.

IP Address and traffic data
We keep a record of traffic data, which is logged automatically by our servers, such as your Internet Protocol (IP) address, and device information. We also collect some site statistics such as access rates, page hits, and page views. We are not able to identify any individual from traffic data or site statistics.

Google Analytics uses “cookies” to help the website analyze how users use the website, applications or services. The information generated by the cookie about your use of the websites, applications or services (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser or within the application, however, please note that if you do this, you may not be able to use the full functionality of this website. By using our website or services, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To find out more, see “How Google uses data when you use our partners’ sites or apps,” (located at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time).

To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout.
How to disable cookies

You may be able to configure your browser or our website, application or service to restrict cookies or block all cookies if you wish, however, if you disable cookies you may find this affects your ability to use certain parts of our website or services. You can find more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies at the www.allaboutcookies.org website.

3. YOUR CONTROL OVER YOUR DATA

You may choose to use our website without entering any personally identifiable information, but many of the services will not be available.
Unless you ask us not to, we may contact you via email in the future to tell you about discounts, new products or services, or changes to this Privacy Policy.

Unless otherwise agreed to in writing, all work UC Translations creates is kept in a secure location for at least five years, in some cases longer, especially as required by law. Purges of old work occur as needed, and any or all documents related to a project or service may be destroyed or erased eventually. We purge as often as necessary since clients frequently return for reprints or to update previous projects.

4. SECURING YOUR DATA
When you submit information via our website, it is protected both online and offline. All financial information is processed and secured by third parties: PayPal, Intuit or various banks, through their secure servers. We receive only notification that a certain dollar amount has been collected or sent, and we match that notification with our invoices or bills manually. The only sensitive financial information we keep is vendor specific—that which is required by law (TINs and W-9s as needed) and that which is needed to pay invoices if necessary (such Banking, PayPal or Western Union data, depending on the vendor).

We strive to keep your personally identifiable information secure, however, please note that no security measures are absolute. Thus, we cannot guarantee that your personal data will never be disclosed in a manner inconsistent with this Privacy Policy. We will make reasonable attempts to notify you within 72 hours if we determine that UC Translations has experienced a security breach and there is a reasonably likely risk of identity theft, or where otherwise required by law.

In addition to security information transmitted online, we also protect your information offline. Only associates who need access to personally identifiable information are granted it. Our servers and databases that process and store personally identifiable information are kept in a secure environment.

5. CONTACTING US
If you feel that we are not abiding by this Privacy Policy, you should contact us immediately via telephone at 1-212-679-2255 or via email at info@uctranslations.com.

CHANGES TO OUR PRIVACY POLICY
If we decide to change our Privacy Policy, we will update the Policy modification date below. This Policy was last modified on the 14th of August, 2018.